Tips for collecting reviews on stellplatz.info:

How to get more reviews!

Experience shows that the following points are most important for receiving more reviews from customers. We provide a link that leads directly to the review option for your RV parking listing:

Share this link via the following channels:

1. Send an email to your customers

The simplest and most effective method is to regularly send an email to all customers inviting them to leave a review. If you send newsletters (e.g., to regular customers), you can also include the link to your review page in them. Combine this with a contest to further encourage your fans and followers to leave reviews.

2. Link to it on your website

You can insert the link above directly onto your homepage or at another suitable location on your website . You are also welcome to use the stellplatz.info logo ( link to logo ) . This will allow your website visitors to reach your review form with just one click.

3. Use your social media presence

If your business is active on Facebook, Instagram, etc., you can also include the review link there. You can add it to your general information or create a post specifically about reviews. Link this to a contest to further encourage your fans and followers to leave a review. Of course, requesting only positive reviews would be inappropriate.

If you have any questions, please contact us. Go to the contact form .

4. The rating widget

With the Stellplatz.Info rating widget, you can easily integrate the star rating and review option for your motorhome pitch into your website. Go to this link and select your pitch: http://stellplatz.info/bewertungs-widget
You can then integrate the displayed HTML code into your website . Your web administrator will help you with this.

The widget always displays the latest ratings without requiring any action from you. Here's an example:

'Stadtmarina Brandenburg' reviews on Stellplatz.Info

Why is a high number of reviews so advantageous?

• More ratings lead to greater objectivity in the overall assessment.
• Provocative guests with highly emotional complaints have less impact on the overall picture. "Outliers" (which always exist) can hardly weaken you.
• Numerous reviews build trust and make your pitch attractive!
• It costs nothing. Your guests will do it for you for free!
• Reviews help your listing appear higher in search results!

Is it ethical to offer rewards for a review?

Generally, yes, but under two conditions: First, promise your guests a reward for "a review," not just "for a good review." Second, the reward must be understood as a small token of appreciation. Participating in a contest for a review is possible and a very good example. If, however, the reward is more than a minor detail, guests will get the impression that you want to "buy" good reviews. Many guests react negatively to this, as it would damage your image.

What to do about negative or fake reviews

A negative review is nothing to be ashamed of and actually provides a realistic picture. No place is perfect for 100% of its guests, so negative reviews aren't the end of the world. In fact, negative comments can even encourage other visitors to choose that place. Here are a few basic tips for dealing with reviews:

1. Comment on every review! Negative comments should never go unanswered. Ideally, take every review seriously and respond briefly and concisely to each one. Engagement is worth more than a negative review.
   
2. Never get emotional! No matter what statement you're responding to, never try to get emotional. This usually doesn't go down well with other readers.
   
   
3. Report fake reviews immediately! Use the contact form or the "Report abuse" button to report false reviews. We continuously check for fake reviews based on several factors. However, we are not always able to react immediately.

All these points will help you to present yourself perfectly on Stellplatz.Info and thus achieve a higher occupancy rate for your pitch!

We wish you a full parking space,
Your team at stellplatz.info